FAQ

SHIPPING

Shipping is done 48hrs after the purchase. All orders are shipped via CANADA POST. Due to COVID-19 pandemic, I'm only able to ship to Canada and the US. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs, but please contact me for any help.

 

 

RETURNS

I do not accept returns, exchanges or cancellations, but please contact me if you have any problems with your order.

 

 

CARE INSTRUCTIONS

-House-ware items: Please handle with care. No microwave safe  when Gold Luster or Mother of Pearl  is used. Dishwasher safe unless Gold Luster and Mother of Pearl is used. 

-Jewelry items: Please handle with care. Do not use perfume or hard chemicals when using the piece. Keep it in a jewelry box or pouch. PH of body may change the colour of gold filled , gold plated and brass. Chains, earring posts and other accessories are STAINLESS STEEL GOLD PLATED, GOLD FILLED and NICKEL FREE, unless otherwise specified. Some elements may be brass and will be specified. 

 

 

WHOLESALE

Depending of the time of the year, I DO offer wholesale items. Please contact me at wambra.ceramics@gmail.com